About Us


coincafe has been a New York City-based virtual currency company since 2013.

In 2011, we discovered Bitcoin and became deeply interested in the power of blockchain technology and its promise for the future.

As the technology began to blossom, we found out first-hand how challenging it could be to buy bitcoin. We decided to start a service after seeing that others also needed the same: a safe, easy and reliable way to buy and use Bitcoin.

In 2013 we launched coincafe with the goal of being the safest, fastest and easiest way for individuals to get involved with Bitcoin technology. As with all new businesses and technologies, there were learning curves, but working with new technology and helping customers was very exciting.

In 2014, coincafe launched the first Bitcoin ATM ("BTM") in New York City.

As Bitcoin went through its own set of growing pains of side chains, forks, technology upgrades, network congestion, market booms, busts and a global pandemic, the coincafe team stuck with it and kept enhancing our back-end systems and our compliance processes to be among the best.

In January 2023 our BitLicense* was issued by the New York State Department of Financial Services ("DFS"). Through the ups and downs over the last decade, coincafe continues to provide a trustworthy place to buy and sell bitcoins. We thank you all for your support.

-coincafe team

*Coin Cafe is Licensed to engage in Virtual Currency Business Activity by the New York State Department of Financial Services

Looking Forward

Contact us for partnerships with Bitcoin and virtual currency services here. We love interesting projects and innovative ways to help increase the adoption of virtual currency.

Confused? Need help?

Please open a service ticket and we will answer any questions you might have and guide you through the process.

Customer Service Center:

Office Hours:
Monday-Friday 10am to 6pm ET

100% US-based Customer Service.
*Courteous clients who express themselves well in writing go to the front of the queue.


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