What are Bitcoins?

We could write an explanation here, but this one is stellar:

• Explain Bitcoin Like I’m Five Great article!

• This is a good overview on Youtube:
  What is Bitcoin?

• This is a great technical explanation on Youtube:
  How Bitcoin Works Under the Hood

Why should I use coincafe?

• coincafe transfers Bitcoins within minutes or hours of your payment clearing, not days.
• coincafe is fully compliant. We are incorporated in the state of New York and are registered with the U.S. Department of the Treasury.

Do I need my own bitcoin wallet?

Yes. A bitcoin wallet address is required before any purchase. We send your bitcoin directly to the address you provide. You are responsible for the security of your wallet and the safe storage of its keys and recovery phrase. We recommend a reputable hardware or software wallet.

How fast will I get my bitcoins?

Most of our payment methods deliver same or next day! For all the details check out our delivery times.

Can I trust you? Most definitely.

We are incorporated in the state of New York, and also registered and regulated under federal law as a Money Services Business.

You can find us on the U.S. Department of Treasury (FinCEN) website here.

Our MSB Registration Number is 31000083560560.

On the New York Department of State, Division of Corporations website here.

Can I buy a fraction of a Bitcoin, or do I have to buy a whole one?

You can buy any fractional amount. So you can easily buy $100 of Bitcoin if you wish. Currently the Bitcoin system allows 8 digits after the decimal point. So the smallest unit is 0.00000001, which is also known as a "Satoshi."

I sent bitcoins, can I get them back?

No. Bitcoin transactions are irreversible by design. Sending bitcoin is a bit like sending email; once you've sent it, there's no way to get it back. If you've sent bitcoins, the "Transaction ID" is proof of the transfer.

Do you report tax information?

Starting in tax year 2024, for eligible customers, we will provide a Form 1099-DA for you to download and file that with the IRS as required by law. You are responsible for any other tax reporting requirements in your jurisdiction.

Are you going to sell my information?

No. We never sell or share customer information with any third party, including government agencies, unless compelled by law. Your data are kept strictly confidential.

Do you accept personal checks?

Sorry we do not accept personal checks. You can use a U.S. Postal Service money order or a cashier's check from your bank.

Can I get a refund?

Due to the irreversible nature of bitcoin trading, refunds are not possible.

What are your order limits?

Most of our payment types do not have a minimum.