Bitcoin Delivery Times and Transaction Fees
Background:
We ran a fee-free service for months, but now we have to start charging for our service as the reality of hundreds of thousands of hits on our web server and our ability to pay rent on our retail location in New York City has sunk in.
We still believe in the powerful potential of cryptocurrency and want to help as many regular folks obtain Bitcoins as possible.
Thanks so much for supporting us in our mission!
coincafe, Dec 2014
Bitcoin Delivery Times and Fees
(Also, contact us for our preferred service plan for high-volume clients.)
Method | Coin Cafe Fee | Bank Fee | Delivery Time |
---|---|---|---|
Bank Transfer Good for investors and international users |
1.49% and up | $20 *$50 international |
Same Business Day |
Bill Pay | 1.49% and up | $3 | Same Business Day |
Bank Check |
1.49% and up | $3 | 2 Business Days |
U.S. Postal Service Money Order |
1.49% and up | $3 | Same Business Day we receive your payment Priority Service Available |
Cash in Person | 7.90% + $39 appointment fee |
- | Immediate in New York City |
Mail-in Payment |
7.90% | - | Same Business Day we receive your payment Priority & Saturday Service Available |
Sell Bitcoins | - | $15 | 2pm ET cutoff for Next Business Day |
Storage Fees
At coincafe we want our users to follow virtual currency best practices which include storing your virtual currency in a wallet under your control. coincafe is not intended to be a long-term storage solution for user virtual currency.
Any coincafe account with a balance will be charged a monthly storage fee of 0.002 BTC typically on the 1st of the month (approximately worth $110.55 at the current market rate).
To avoid a monthly storage fee, please transfer your bitcoin out of your coincafe account to another wallet.
For further details, please see our Terms of Service.
If you have any questions regarding storage fees, please contact customer service.
Policies
1. Can I get a refund?
Sorry we do not issue refunds on buy or sell transactions. This is due to the irreversible nature of Bitcoin. You are welcome to sell your bitcoins to us.
2. When will I receive my coins?
The delivery times in the table above outline when you will receive your bitcoins. Also your order instructions page with have your delivery time clearly indicated.
Confused? Need help?
For account related inquiries, please open a service ticket:
https://coincafe.zohodesk.com
For general inquries not related to an account, please contact us here:
Office Hours:
Monday-Friday 10am to 6pm ET
100% US-based Customer Service.
Mailing Physical Cash
Delivery Date | Time (local) | Priority Fee |
---|---|---|
Same Day | 11:59pm | - |
Same Day | ASAP | $39 |
Saturday | ASAP | $79 |