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Bitcoin Delivery Times and Fees


Background:

We ran a fee-free service for months, but now we have to start charging for our service as the reality of hundreds of thousands of hits on our web server and our ability to pay rent on our retail location in New York City has sunk in.
We still believe in the powerful potential of cryptocurrency and want to help as many regular folks obtain Bitcoins as possible.
Thanks so much for supporting us in our mission!
coincafe, Dec 2014


Bitcoin Delivery Times and Fees

*Click for high-volume rates
(Also, email us for our preferred service plan for high-volume clients.)

Method Coin Cafe Fee Bank Fee Delivery Time
Debit Card
7.9% + $3 2.5% + $0.50 Instant
Wire Transfer
Good for investors and international users
1.49% and up $20 incoming wire fee Same Business Day




Policies


1. Can I get a refund?

Sorry we do not issue refunds. This is due to the irreversible nature of Bitcoin. You are welcome to sell your bitcoins to us.



2. When will I receive my coins?

The delivery times in the table above outline when you will receive your bitcoins. Also your order instructions page with have your delivery time clearly indicated.






Confused? Need help?

Please note that customer service is currently email and text only.


Just contact us below and we'll answer any questions you might have and guide you through the process.


Text: +1 (917) 444-5458
Email: [email protected]coincafe.com
Monday-Friday 10am to 6pm ET

100% US-based Customer Service.
*Courteous clients who express themselves well in writing go to the front of the queue.

           

USPS or Canada Post Money Order

Delivery DateTime (local)Priority Fee
Same DayASAP$19
Same Day11:59pm-
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Wire Transfer

Delivery DateTime (local)Priority Fee
Same DayASAP$19
Next Business Day11:59pm-
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Electronic Bank Transfer

Delivery DateFeePriority
Surcharge
Bank Fee
2-4 Business Days7.9% $85 $5
5-10 Business Days1.9% - $5
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Western Union

Delivery DateTime (local)Priority Fee
Same DayASAP$95
Same Day11:59pm-
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