Bitcoin Delivery Times and Fees
Background:
We ran a fee-free service for months, but now we have to start charging for our service as the reality of hundreds of thousands of hits on our web server and our ability to pay rent on our retail location in New York City has sunk in.
We still believe in the powerful potential of cryptocurrency and want to help as many regular folks obtain Bitcoins as possible.
Thanks so much for supporting us in our mission!
coincafe, Dec 2014
Bitcoin Delivery Times and Fees
(Also, email us for our preferred service plan for high-volume clients.)
| Method | Coin Cafe Fee | Bank Fee | Delivery Time |
|---|---|---|---|
| Online Payment (US Only) |
7.9% + $2 | 2.5% + $0.50 | Instant |
| Wire Transfer Good for investors and international users |
1.49% and up | $20 incoming wire fee |
Same Business Day |
Policies
1. Can I get a refund?
Sorry we do not issue refunds. This is due to the irreversible nature of Bitcoin. You are welcome to sell your bitcoins to us.
2. When will I receive my coins?
The delivery times in the table above outline when you will receive your bitcoins. Also your order instructions page with have your delivery time clearly indicated.
Confused? Need help?
Please note that customer service is currently email and text only.
Just contact us below and we'll answer any questions you might have and guide you through the process.
Text: +1 (917) 444-5458
Email: [email protected]coincafe.com
Monday-Friday 10am to 6pm ET
100% US-based Customer Service.
USPS or Canada Post Money Order
| Delivery Date | Time (local) | Priority Fee |
|---|---|---|
| Same Day | ASAP | $19 |
| Same Day | 11:59pm | - |
Electronic Bank Transfer
| Delivery Date | Fee | Priority Surcharge | Bank Fee |
|---|---|---|---|
| 2-4 Business Days | 7.9% | $85 | $5 |
| 5-10 Business Days | 1.9% | - | $5 |