Bitcoin Delivery Times and Fees

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Background:

We ran a fee-free service for months, but now we have to start charging for our service as the reality of hundreds of thousands of hits on our web server and our ability to pay rent on our retail location in New York City has sunk in.

We still believe in the powerful potential of cryptocurrency and want to help as many regular folks obtain Bitcoins as possible.

Thanks so much for supporting us in our mission!

coincafe, Dec 2014

Bitcoin Delivery Times and Fees

*Click for high-volume rates
(Also, email us for our preferred service plan for high-volume clients.)

Method	Coin Cafe Fee	Bank Fee	Delivery Time
	30-Day Wire Volume Discount Rates Tier From To Rate Tier 1 $0 $100,000 3.9% Tier 2 $100,001 $250,000 2.9% Tier 3 $250,001+ $ 1.9%
Cash at Bitcoin ATM	7.9%	-	Instant in New York City
Cash in Person	6.9% + $19 appointment fee	-	Immediate in New York City
Mail-in Payment	6.9%	-	Same Business Day we receive your payment Priority & Saturday Service Available
Wire transfer Good for investors and international clients	*1.9 - 4.9%	$20 incoming wire fee	Same Day your transfer is received. Usually 0-2 business days.
	30-Day Wire Volume Discount Rates Tier From To Rate Tier 1 $0 $5,000 4.9% Tier 2 $5,001 $10,000 3.9% Tier 3 $10,001 $15,000 2.9% Tier 4 $15,001 $1,000,000 1.9%
Business Checking Account	1.9%	$5 Bank fee	Next Business Day (Depending on business type)
	30-Day Wire Volume Discount Rates Tier From To Rate Tier 1 $0 $5,000 4.9% Tier 2 $5,001 $10,000 3.9% Tier 3 $10,001 $15,000 2.9% Tier 4 $15,001 $1,000,000 1.9%
Virtual Bitcoin ATM	varies	-	Immediate
USPS Money Order	3.9%	$5.00	Same Business Day we receive your money order Priority Service Available
Credit/Debit card Temporarily Unavailable	1.9 - 4.9%	$5 incoming transfer surcharge	2 Business Days after the transfer is received $150 limit per week
Electronic Bank Transfer Temporarily Unavailable (returning fall 2015)	1.9 - 4.9%	$5 incoming transfer surcharge	2 Business Days after the transfer is received $500 limit per week

Policies

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1. Can I get a refund?

Sorry we do not issue refunds. This is due to the irreversible nature of Bitcoin. You are welcome to sell your bitcoins to us.

2. When will I receive my coins?

The delivery times in the table above outline when you will receive your bitcoins. Also your order instructions page with have your delivery time clearly indicated.